confluence与jira账号对接、查看到期时间及问题总结

时间:2022-04-23
本文章向大家介绍confluence与jira账号对接、查看到期时间及问题总结,主要内容包括其使用实例、应用技巧、基本知识点总结和需要注意事项,具有一定的参考价值,需要的朋友可以参考一下。

前面介绍了对于confluence和jira的破解版安装记录,下面简单记录下confluence和jira结合配置: 安装顺序:先安装Jira,然后安装Confluence,在Confluence安装过程中去连接jira,既Confluence用户目录回去主动同步jira的用户目录。这样,在jira里创建用户就会自动同步到Confluence里,双方登陆的用户是一样的(最好是先在jira里创建用户,然后同步到Confluence里)。在同一个session环境下,可以使用同样的账号登陆jira和Confluence。(但是在切换登陆时仍然需要输入密码,要想切换登陆时不需要登陆密码,即实现单点登录,则需要基于Crowd实现,这样就不做介绍了)。

下面粘贴下Confluence安装中连接jira的截图:

1)在jira里创建的用户,会主动给用户发送一封邮件,点击邮件可以重置密码。使用该用户登录后,点击左上角图标,切换到confluence后进行该用户的界面 设置,这样该用户才能载入到confluence用户目录下。 2)在jira里创建和删除用户,默认confluence同步是需要一段时间的。如果用户同步不及时,可以手动同步,即点击"用户目录"->"同步",即手动同步用户目录即可!(删除用户最后先在jira里删除,然后Confluence同步用户)

一般来说,用户创建(建议使用"邀请用户"的方式创建用户)的规则: 1)如果jira和Confluence都需要创建用户,就先在jira上创建用户,然后Confluence同步。 2)如果只需要Confluence账号,不需要jira账号。那么就在Confluence上"邀请用户"注册账号,然后同步到jira上的账号默认不能登录,需要将用户添加到jira的相关用户组内才能够登录。

================================================= 如何查看破解后的的jira和Confluence到期时间

1)查看jira的到期时间。如下可知,jira到期时间是2033年2月8号

2)查看Confluence的到期时间。如下可知,Confluence离到期时间还有957个月零7天20小时

========================================Confluence问题================================================

1)问题一:
JVM 堆内存溢出,导致confluence访问慢或程序直接跑死问题
查看/opt/atlassian/confluence/logs/catalina.out日志,报错信息为:
java.lang.OutOfMemoryError: Direct buffer memory

解决办法:增大JVM内存,做法如下:
在bin/catalina.sh脚本文件里添加下面一行内容,具体内存增加到多少,要根据自己服务器的实际内存来考虑(比如我的机器是128G,这里我调整到24G)
[root@file-server ~]# vim /opt/atlassian/confluence/bin/catalina.sh      
......
JAVA_OPTS='-Xms20480m -Xmx20480m -XX:PermSize=10240M -XX:MaxNewSize=10240m -XX:MaxPermSize=5120m'

[root@file-server ~]# /etc/init.d/confluence restart
--------------------------------------------------------------------------------------------------------------

2)问题二:
confluence正常启动,8090端口也顺利起来了,但是confluence访问报错404!
[root@file-server ~]# tail -f [root@file-server ~]# tail -f /opt/atlassian/confluence/logs/catalina.out
........
11-Jan-2018 09:10:46.527 SEVERE [http-nio-8090-exec-6] org.springframework.web.socket.sockjs.client.SockJsClient.doHandshake Initial SockJS "Info" request to server failed, 
url=ws://127.0.0.1:8091/synchrony/sockjs/v1org.springframework.web.client.ResourceAccessException: I/O error on GET request for "http://127.0.0.1:8091/synchrony/sockjs/v1/info": 
Connection refused (Connection refused); nested exception is java.net.ConnectException: Connection refused (Connection refused)
        at org.springframework.web.client.RestTemplate.doExecute(RestTemplate.java:607)
        at org.springframework.web.client.RestTemplate.execute(RestTemplate.java:572)
        at org.springframework.web.socket.sockjs.client.RestTemplateXhrTransport.executeInfoRequestInternal(RestTemplateXhrTransport.java:138)
        at org.springframework.web.socket.sockjs.client.AbstractXhrTransport.executeInfoRequest(AbstractXhrTransport.java:153)
        at org.springframework.web.socket.sockjs.client.SockJsClient.getServerInfo(SockJsClient.java:286)
        at org.springframework.web.socket.sockjs.client.SockJsClient.doHandshake(SockJsClient.java:254)
        at org.springframework.web.socket.sockjs.client.SockJsClient.doHandshake(SockJsClient.java:236)
        at com.atlassian.synchrony.proxy.websocket.WebSocketProxy.afterConnectionEstablished(WebSocketProxy.java:49)
        at org.springframework.web.socket.handler.PerConnectionWebSocketHandler.afterConnectionEstablished(PerConnectionWebSocketHandler.java:81)

特别注意:
confluence和jira的日志不只是只在/opt/atlassian/confluence/logs和/opt/atlassian/jira/logs下面,有时只根据这里面的日志是看不到具体报错的!
还需要去confluence和jira的数据目录/var/atlassian/application-data下面查看日志,可以通过这里面的日志信息进行排错。
日志分别为/var/atlassian/application-data/jira/log/atlassian-jira.log和/var/atlassian/application-data/confluence/logs/atlassian-confluence.log
以上报错查看confluence日志如下
[root@file-server ~]# tail -f /var/atlassian/application-data/confluence/logs/atlassian-confluence.log
......
org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'hostComponentProvider': Injection of autowired dependencies failed; nested exception is 
org.springframework.beans.factory.BeanCreationException: Could not autowire method: public void com.atlassian.plugin.spring.SpringHostComponentProviderFactoryBean.setSpringHos
tComponentProviderConfig(com.atlassian.plugin.spring.SpringHostComponentProviderConfig); nested exception is org.springframework.beans.factory.BeanCreationException: Error cre
ating bean with name 'bundledPluginLoader' defined in class path resource [services/pluginServiceContext.xml]: Cannot resolve reference to bean 'osgiPluginFactory' while setting 
constructor argument with key [1]; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'osgiPluginFactory' defined in class 
path resource [services/pluginServiceContext.xml]: Cannot resolve reference to bean 'osgiPersistentCache' while setting constructor argument; nested exception is org.springframework.
beans.factory.BeanCreationException: Error creating bean with name 'osgiPersistentCache': FactoryBean threw exception on object creation; nested exception is com.atlassian.plugin.osgi.
container.OsgiContainerException: Unable to clean the cache directory: /var/atlassian/application-data/confluence/plugins-osgi-cache/felix

通过上面的日志错误信息可知,是由于cache缓存目录的权限不对造成的:
[root@file-server ~]# ll -d /var/atlassian/application-data/confluence/plugins-osgi-cache
drwxr-xr-x 5 root root 4096 Nov  9 10:54 /var/atlassian/application-data/confluence/plugins-osgi-cache

plugins-osgi-cache目前权限是root,confluence程序权限是confluence,所以不能创建缓存数据。将其权限修改为confluence即可!
建议可以将/var/atlassian/application-data/confluence下的目录权限全部修改为confluence.confluence。
[root@file-server ~]# chown -R confluence.confluence /var/atlassian/application-data/confluence/plugins-osgi-cache
[root@file-server ~]# ll -d /var/atlassian/application-data/confluence/plugins-osgi-cache
drwxr-xr-x 5 confluence confluence 4096 Nov  9 10:54 /var/atlassian/application-data/confluence/plugins-osgi-cache

如上修改后,访问confluence就正常了(可以不用重启confluence)
--------------------------------------------------------------------------------------------------------------

问题三:
confluence登陆后,上传附件报错:Could not upload the file to Confluence. The server may be unavailable

查看日志:
[root@file-server ~]# tail -f /var/atlassian/application-data/confluence/logs/atlassian-confluence.log
......
javax.servlet.jsp.jspException: java.lang.RuntimeException: Error creating temp file in folder: /var/atlassian/application-data/confluence/attachments/ver003/21/87/4587521/92/247/3997842/5144597
javax.servlet.error.exception: java.lang.RuntimeException: Error creating temp file in folder: /var/atlassian/application-data/confluence/attachments/ver003/21/87/4587521/92/247/3997842/5144597

由此可以看出,附件不能上传的原因是由于权限问题导致的,解决如下:
[root@file-server ~]# ll -d /var/atlassian/application-data/confluence/attachments/ver003/
drwxr-xr-x 11 root root 4096 Jan  9 09:14 /var/atlassian/application-data/confluence/attachments/ver003/
[root@file-server ~]# chown -R confluence.confluence /var/atlassian/application-data/confluence/attachments
[root@file-server ~]# ll -d /var/atlassian/application-data/confluence/attachments/ver003/
drwxr-xr-x 11 confluence confluence 4096 Jan  9 09:14 /var/atlassian/application-data/confluence/attachments/ver003/